Revised June 4, 2020
Thank you for choosing Yancey Insurance Agency LLC ("Agency"). We respect your privacy and we work hard in order to protect your Personal Information (as defined below).
Our Privacy Assurance
As you can see from our privacy assurance, protecting your Personal Information is important to us. In addition to the above practices, we use an array of physical, technical and administrative security measures that help us to safeguard your information. For instance access to sensitive personal information including but not limited to Social Security Numbers (SSN), Date of Birth (DOB), payment information, is restricted to our employees, agents and others who use such information only as permitted by law, to comply with applicable local, state and federal law, to provide you with products and services or to handle your claims. Our privacy practices continue to apply to your Personal Information whether or not you become an Agency Group customer and even if you cease to be one.
What Personal Information Do We Have and Where Do We Get It?
We gather personal information from you and also from outside sources for business purposes, including carrying out the requested product or services, responding to customer service requests, administering your account, and sending you newsletters and other service-related correspondence. Among the information we collect from you may include your name, phone number, home and email addresses, driver's license number, date of birth, social security number, marital status, family member information, credit score and payment information as well as other non-specified financial and non-financial information pertaining directly to you that may be gathered from time to time (together "Personal Information"). Also, we maintain records that include, but are not limited to, policy coverages, premiums, and payment history.
Also, our business partners may assist us with monitoring information including, but not limited to, IP addresses, domain names and browser data, which can help us to better understand how visitors use our Agency Groups’ websites and applications.
How We Use and Share Your Personal Information
In the course of normal business activities, we use and share your Personal Information. We may provide your Personal Information to persons or organizations within and outside of Agency or Agency Group. This would be done as required or permitted by law. For example, we may do this to:
The Internet and Your Information Security
As true of most sites, we gather certain information automatically and store it in log files. This information may include IP Addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
Cookies allow us to provide you with a more customized service and are used to track and measure website usage. This information may be used to manage and customize our website's content, layout, and services in order to improve our site, enhance customer service, and provide tailored messages.
You may opt out of accepting cookies by changing the settings on your browser. However, rejecting cookies may prevent you from using certain functions and you may have to repeatedly enter information to take advantage of services or promotions.
Although we believe that each of the sites to which we target our ads or from which we collect data should post a privacy statement that fully describes the advertising and data collection activities on its site, we cannot guarantee that all of those sites post such a statement.
We may also use customer information to send you promotional communications about products, features, and options that we believe may be of interest to you. If we have your email address, we may do this by email. If you do not wish to receive promotional emails from us, please contact us at the following address:
100 Springbrooke Blvd.
Aston, PA 19014
or email us at firstname.lastname@example.org.
Who Should Use Our Website?
Our Website is for insurance and financial products and services and is not intended for children; we do not market any products or services to children under the age of sixteen or knowingly collect any information from children under the age of sixteen. If you become aware that information is or has been submitted by or collected from a child under the age of sixteen please contact us directly at (800) 385-1864.
What Security Procedures Do We Use to Guard Against the Loss, Misuse, Alteration, or Theft of Information While That Information Is Being Submitted to Agency Over the Internet?
To help ensure the security of your personal and financial information that you submit to this site, (other than via an email message), we use security software to encrypt all sensitive personal information before and during its transmission through the Internet. We only allow information to be submitted for transmission if your browser is compatible with our security software. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If held in our databases, your information will be held in an encrypted form as well, and our data is only transferred to our insurance companies and other affiliated partners in encrypted form.
Unless explicitly stated that we are using any secure E-mail protocols, E-mail messages are not secure. Our security software does not, and cannot, encrypt regular E-mail messages. E-mail messages traveling through the Internet are subject to viewing, alteration, and copying by potentially anyone on the Internet. You should exercise discretion with respect to the submission of any personal or financial information via email. If you are concerned about the security of your communication, we encourage you to send your correspondence through the postal service or use the telephone to speak directly to us. We are not responsible for the security or confidentiality of communications you send to us through the Internet using email messages. Your use of E-mail absent any explicit statements that it is secured E-mail, serves as your agreement and consent to use unencrypted E-mail in communications to us and you understand and accept the inherent risks of using unencrypted E-mail messaging.
Agency provides links to other sites as a convenience to persons who visit this Website. If you choose to use the services provided by those sites, you may be asked by those sites to provide certain personally identifiable information (some of which may be shared with Agency).
Your Preference for Sharing Personal Information
We would like to share your personal information with one or more Agency affiliates in order to make you aware of different products, services and offers they can provide. However, you can request that Agency and its affiliate companies not share your personal information with our affiliates for marketing products and services. To request that we not allow other Agency affiliates to use your Personal Information to market their products and services, you can contact us by emailing us at email@example.com.